Policy and privacy
Privacy Policy for Bling
1. General Information:
1.1. Type of App:
- Home cleaning services
- Purpose and Functionality: Reservations booking
1.2. Target Audience:
- Anyone who wants to have their home cleaned in Kuwait
- Directed towards Children: No
2. Data Collection:
2.1. Types of Information Collected:
- We collect the following information for account registration and reservation management:
- Name
- Gender
- Phone number
- Location data
- Card details without CCV
2.2. Purpose of Data Collection:
- The collected data is used for account registration, login, reservation management, and payment processing.
2.3. Third-Party Involvement:
- We partner with Locat2u and Upayment for real-time tracking and payment completion.
3. User Rights and Choices:
- By using our app, users consent to the collection and processing of their data.
- Users have the right to access, correct, and delete their data.
4. Security Measures:
- Data Security:
- Our servers, hosted on Amazon Web Services, are located in Frankfurt, Germany, and Europe.
- Access is protected through key-based authentication and limited by Role-Based Access Control (RBAC).
- Multi-factor authentication is required for website and mobile app access.sssssssss
- All system access is logged and monitored.
- HTTPS connections use AWS certificates.
- Data Retention Policy:
- User data is retained for 1 year.
- Users can request account deletion for data removal.
- Cookie Usage:
- We use cookies to provide users with personalised recommendations.
- Updates to the Privacy Policy:
- Users will be informed annually about updates.
- Contact Details:
- Bling's contact information is available on the Bling app.
- Financial Transactions:
- Payment transactions are securely handled through UPayment.
- Social Media Integration:
- Users can register using their social media accounts.
- International Data Transfer:
- No international data transfer.
- Dispute Resolution:
- Refer to our refund and cancellation policy.
- User Education:
- Clear explanations for users unfamiliar with privacy terminology are provided.
seeking legal advice to ensure compliance with applicable laws and regulations.